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VivaTech 2022: From The Metaverse Hype To Green Tech Solutions

Paris was the center of innovation and technology last week. The 2022 edition of VivaTech in Paris was a great success with more than 90,000 in-person visitors and 300,000 digital connections. It has...

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Is The Sales Tech Party Over?

Back To The Roaring Twenties It wasn’t supposed to be like this. Early in 2021 the media was filled with talk that we would see a return to the Roaring Twenties, those golden years of economic...

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What’s New In EMEA Mobile Banking

Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of...

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COVID-Related Absenteeism Is Costing Your Business Money

Many organizations are ill-equipped to manage the problem. Yet it's the sort of systemic risk that leaders need to be ready to face.

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Actionable Insights And Metrics That Unlock Channel Sales Growth

Importance Of Channel Sales Metrics Today, actionable insights are the backbone of channel sales organizations. Collecting the right data and transforming it into actionable insights enables channel...

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If you can say it, you can see it: Dall-E and You

Or, “How a natural-language image generation AI used as a meme generator by social media may impact your business.” Welcome to the future, it’s got AI-generated art. Let’s play a quick game – which of...

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Design Solutions To Attract Female Investors

Women are investing in plain sight. But to look at the numbers, you would think that wealth managers can’t see them.  Less than half of online women in the US are investors compared to 60% of online...

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Is Your Organization Ready To Democratize Its Automation Strategy With...

Runaway Automation Undermines Digital Transformation Success Automation is everywhere: In Forrester’s Q2 2021 Global Digital Process Automation Survey, 76% of respondents indicated they were driving...

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Sales Enablement Technology Decisions Just Got Easier: Introducing the Now...

Sales Enablement Automation (SEA) solutions equip sellers with personalized training and content to effectively engage with and meet the expectations of increasingly digital-first buyers. Over the past...

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B2B Buyers and Digital Selling (Part 1): Self-service, PLG, and Consumption...

Digital selling insights from buyers and B2B sales executives, covering self-service purchasing, product-led growth (PLG), e-commerce, and consumption-based pricing. Will they converge or remain...

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Value Is In The Eye Of The Beholder — When It Comes To Tech’s Business Value

There’s more to ensuring that technology enables business value than meets the eye. There is no single value proposition to communicating the value of technology to stakeholders. Each stakeholder...

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The Insights Beat: This Summer, Take A Trip To Insights Capabilities Paradise

Summer is here, and you deserve a vacation. Whether you’re camping by the lake or snorkeling off the coast, you (likely) won’t be thinking about data, but this summer can still be a good opportunity to...

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Three Ideas To Make Your Messaging A Hit With Buyers

Enticing plot, captivating characters, and spellbinding world-building are all examples of what may come to mind when thinking about what we love most in a good television show. These elements are...

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Lessons In B2B Growth Strategy That Are Literally Out Of This World

I recently had the honor of taking on an exciting stretch project at Forrester, helping to create and launch our inaugural coverage of the space tech sector. On paper, this appeared to be quite a shift...

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Drive Profitable Growth And Deliver Value Through Digital

As the next era of digital unfolds, consumer expectations will continue to evolve, creating more demand than ever for high-quality, seamless digital experiences. In response, businesses need to...

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Emotional Quality Of Experiences: The 2022 CX Index Bright Spot

Recently Forrester released the US Customer Experience Index Rankings for 2022 and one prominent message was the fall of CX quality across industries (see Figure 1). However, it also revealed a bright...

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Picking An Agency To Maximize The Value Of Your First-Party Data

For B2C marketers, first-party data is a lot like “Zoolander’s” Hansel: “so hot right now.” Facing massive headwinds amid data deprecation, marketers want to capture zero- and first-party data from...

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Annual Planning Season Is Approaching — Make It As Productive As Possible

In an uncertain economic climate, having a sound marketing planning process is critical. In this first post of a three-part series, we introduce a methodical approach to B2B marketing planning.

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The Three Key Inputs You Need For B2B Marketing Planning

For a B2B annual marketing plan to be meaningful, marketing leaders need the right information — and to know how to find it.

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Building The Elements Of Your B2B Marketing Plan

Annual marketing planning is tricky on a number of fronts, and in this blog post series, I’ve addressed a few of the main challenges that B2B marketing leaders face. In the first post, I shared an...

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